When you sign up for an account and accept our Terms of Use, you are also acknowledging and accepting our Anti-spam Policy. This is a standard practice to ensure that we maintain a professional and legitimate platform.
When it comes to email communication, sending a message to someone about a particular topic without their explicit permission to do so is considered spam.
If you send an email to a person who is unfamiliar to you, it is considered as an "unsolicited" email. However, sending a single unsolicited message is not equivalent to spamming. On the other hand, when you send an unsolicited email to a group of people whom you have no acquaintance with, it falls under the category of spam. It is important to note that spamming involves sending numerous unsolicited emails to a large number of recipients.
In order to send an email to someone, it is essential to obtain their consent. This can be achieved by:
It is not possible to import or send to an email address that:
When using GiantCampaign to send newsletters, it is mandatory to have an easily accessible and noticeable unsubscribe link that removes the subscriber from your list with just one click. If a subscriber chooses to unsubscribe, you must immediately stop sending them newsletters unless they decide to resubscribe.
In the event that your campaigns generate a significant number of spam complaints (above 0.5%), bounces (above 10%), or unsubscribes (above 10%), or if your open rate is extremely low (less than 10%), we retain the right to immediately suspend your account and conduct an investigation into your activity. If we discover that you have been sending emails without consent, we will terminate your account. We may require you to provide evidence of permission from your recipients and cancel your account if such evidence cannot be provided. Alternatively, if you can provide proof of consent, we will reactivate your account and you may resume using our services.